Legal
Our Privacy Policy, Terms of Service, and Refund Policy are being finalised in plain, simple language. The sections below are placeholders — if you need any answer today, contact us directly and we will help right away.
Privacy Policy
We are finalising the full, plain-English version of our Privacy Policy — covering exactly what NGO and donor information we collect, how it is stored, and who it is shared with. Until it is published here, you can ask us anything about how your data is handled and we will answer directly.
Terms of Service
Our Terms of Service — covering your NGO website, WhatsApp updates, and use of the NGO Sathi platform — are being finalised. If you need anything in writing before that (for your board or trustees, for example), contact us and we will share it directly.
Refund Policy
You never pay before seeing your free website previews, and eligible purchases are covered by our refund guarantee. The full written policy, with exact timelines and conditions, is being finalised. For any refund question right now, reach out and our team will help immediately.
Have a question right now?
Talk to the NGO Sathi team directly — we typically reply the same day.