NGO Sathi Tutorial — Build & Update Your NGO Website

01Build your first website

We ask, you answer. That's it.

You don't have to design anything. Just answer a few questions, and we build your website. Click through the steps below to see what we ask.

Step 1 of 8

Basic details

What this step looks like
NGO name
Helping Hands Foundation
City / District
Pune
State
Maharashtra ▾
WhatsApp number
+91
98765 43210

Why it matters

These details identify your organisation and connect the number that can manage website updates.

Good to know: Use the number your team actually checks. You can manage approved numbers later from the dashboard.

02Create & edit through WhatsApp

Update your website just by texting.

Pick a language below. Then choose to add something new or change something old. You'll see exactly what to type, and what happens next.

You don't need perfect writing — type in Hindi, English, or a mix, whatever feels natural. The first time you message us, we'll simply ask which language you're most comfortable with — reply in your own words, and we'll keep replying in that language from then on.

TextVoicePhoto
EVENT

Add a new event

Tell us the date, the place, and what's happening. We'll turn it into an event page.

NS

NGO Sathi

online · verified assistant

PREVIEW DEMO
Ek naya event add kar do — 30 August ko community hall mein blood donation camp hai.
NGO Sathi
Done. Maine Blood Donation Camp ka draft bana diya hai, 30 August aur community hall ki details ke saath. Photo add karni hai?
Apni photo upload karoStock photo use karoPhoto skip karo
Stock photo use karo
Stock photo use karo
Stock photo use karo
NGO Sathi
Draft ready hai. Ek baar review kar lo, phir sahi lage to publish kar dena.
Publish karo
Publish karo
Publish ho gaya ✅

Change dekhne ke liye website refresh karo.

Just say what you want

“Add a blood donation camp on 30 August” is enough. There's nothing to memorise.

Ask for many things at once

Want a longer paragraph, a new headline, and a photo? Ask for all three in one message.

Just name what you want to change

Say the name of the event, program or story, and tell us what to change.

03What you can update

Every part of your website works the same way.

You can add or change: events, programs, campaigns, blog posts, and success stories. It always works the same way — new things get created, old things get updated.

Events

Add a new event. Change the date or place. Add a photo.

Blood donation camps, workshops, drives, community meetings

Programs

Add an ongoing program. Update it anytime — more people helped, new activities, new photos.

Education, health, livelihoods, environment, community support

Campaigns

Start a fundraiser. Update it as you raise more money or the story changes.

Fundraisers, emergency relief, seasonal drives

Blog posts

Share an update as a blog post. Improve the title, opening, or photo anytime.

Activity reports, announcements, field visits, milestones

Success stories

Share someone's story. Add more to it later, without starting over.

Education journeys, livelihood outcomes, rehabilitation stories

04Manage WhatsApp access

Need a different team member to update the website?

Only approved phone numbers can update your website. If someone new joins your team, add their number from the dashboard.

  1. 1

    Open your Dashboard

    Go to your NGO Sathi dashboard.

  2. 2

    Open Settings → WhatsApp

    This is where you manage phone numbers.

  3. 3

    Add the new phone number

    Use the full country-code format, for example +91XXXXXXXXXX.

  4. 4

    Keep or suspend older numbers

    Turn off numbers for people who shouldn't edit the website anymore.

Access rule

Any active number can update your website. Turn off a number if someone should no longer have access.

05Common questions

Questions people usually ask

A few more answers about language, editing, and how it all works.

Do I need to learn special commands?+

No. Just type what you want, in your own words. There's nothing to memorise.

Can I use Hindi, Hinglish, Bengali or Punjabi?+

Yes! Use Hindi, Hinglish, Bengali, Punjabi, or English — even mixed together. Whatever feels natural to you.

Can I send a voice note instead of typing everything?+

Yes. You can type, send a voice note, or send a photo. Explain it however is easiest for you.

Can WhatsApp change only homepage cards?+

No. WhatsApp can change the whole page, not just the small card on your homepage — like a longer paragraph or a new headline.

What if I want to add more detail later?+

That's completely normal. Your website is just a starting point. Add more anytime — new activities, more people helped, better photos.

Can more than one team member update the website?+

Yes. Just add their phone number from the dashboard. The steps are below.

The simple version

Build once. Update whenever your NGO has something new to say.

The setup builds your first website. WhatsApp keeps it fresh after that.

Revisit the setup